Steve Cheatham, FilmL.A.’s Director of Information Technology, joined the organization in 2014. Bringing 20 years of experience in business and technical leadership, today Steve oversees a team of four full-time IT professionals and an equally extensive team of outside vendors, while spearheading FilmL.A.’s technology initiatives.
Before coming to FilmL.A., Steve held a similar position at A-Check America, Inc., a leading provider of background check services for employers. Before that, he held several positions of steadily increasing responsibility at Outdoor Channel Holdings, Inc., the undisputed media and entertainment brand for outdoor enthusiasts. Steve’s past work in highly regulated, public company environments equipped him with audit, standards and compliance experience, a significant asset in FilmL.A.’s work as a government contractor.
“I’m big on procedure and policy,” Steve explained when asked how he is leveraging his work history at FilmL.A. “Delivering a consistent experience for end users via stable systems and standards is our goal, from our recent file server upgrade and help desk implementation, to our launch of a new reservation system for use with parks and beaches, to our Online Permit System (OPS) 3.0 enhancements.”
Steve’s first priority after joining FilmL.A. was to recruit and train a larger IT support staff. FilmL.A.’s IT department now includes one incoming help desk specialist, one full-time systems administrator, one full-time database programmer and one full-time business analyst. Hiring additional staff hastened the upgrade of FilmL.A.’s in-house reporting capabilities, leading to the introduction of new Shoot Day-based filming metrics and improved tracking of neighborhood filming concerns.
“I live by the motto that everything matters, and that people matter the most,” Steve observes. He adds that he enjoys “providing his employees with opportunities to work outside their direct experience,” thereby diversifying their skills and career potential.
Asked what challenges he is looking forward to most, Steve invokes OPS — FilmL.A.’s proprietary, web-based permit coordination application, which debuted in 2008.
“At the time of its launch, OPS was a pioneering achievement,” notes Cheatham. “As technology matures and our clients’ needs expand, product lifecycle management needs to be our focus. OPS version 4.0, whether iterative or a ground up rebuild, will significantly differentiate FilmL.A. and its government clients for overall permitting ease and speed.”
Steve holds a BA in Management and an MBA from the University of Redlands, where he volunteers as a mentor to students in the business school. He is also a veteran of the U.S. Marine Corps, from which he departed in 1997.
Steve oversees marketing and publicity for the Association of IT Professionals (AITP) Los Angeles Chapter, and is a member of the Project Management Institute (PMI) and the Information Systems Security Association (ISSA).
Steve lives with this family in Murrieta, CA.