Los Angeles City Parks Online Reservation System Experiencing Performance Issues

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UPDATE 3/26/21: Since this Production Alert was published, FilmLA has updated its online reservation system. For more details including the new system URL, see the latest Production Alert.

FilmLA has been made aware of performance issues affecting the loading times of park properties through the online reservations system. There is a significant lag time for properties to initially load on the landing page, which can affect the search results and the ability to select a location and/or dates.

The issue is currently being addressed but may take a few days to become fully resolved. In the meantime, we encourage users to utilize Chrome as their web browser when booking reservations, and to prepare for a delay of up to two minutes when reaching the landing page before utilizing the search function.

Thank you very much for your patience as we work to resolve this issue. To report missing properties or locations not found on the site please email reservations@filmla.com or contact a Solution Services Representative at (213) 977-8600.

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